Hobby Lobby Return Policy – How to Return a Product at Hobby Lobby?

Dec 14, 2023   |   6 read

 

Hobby Lobby Return Policy – How to Return a Product at Hobby Lobby?

Are you wondering how the hobby lobby return policy works? Are you unsatisfied with your product and want to issue the exchange? Do you need a bit of education on the matter? This blog is the perfect place to get started with the tips and tricks you can employ while issuing a return request for your product.

It is vital that you are aware of the hobby lobby return policy so you can easily shop both online and in-store. Without any further ado, let’s get started on the blog.

How to Return a Product at Hobby Lobby?

Are you confused about how to handle the hobby lobby returns? It is not as hard as you think. First thing you need to do is contact the customer service representative. You cannot opt for a return without making the return request first. Hence, call on the customer support of the brand by doing a quick search for their contact information on the web or on their site.

Let them know about the defective item that you have received and wish to exchange. You might have to show proof of the defective item and tell them about the details of your order. They will either confirm your request there or ask you to bring the item to the store.

There are hundreds of locations of the store spread out in the country. You can easily find a store near you or go to the store where you initially bought the product. You can do the search on the internet and find some the location that suits your needs the best. Once there, you can send the product back and receive one out of these three options:

  1. Get an exchange of the product. You will have to pay more if the exchanged item is priced higher than the one you previously bought.
  2. Request a refund. This will send the money back to you through the same method of payment you used to initially pay for the order.
  3. Get store credit. This will get you the chance to spend store credit on different items at the location now or later.

Does hobby lobby accept apple pay? Yes, and if you have paid through Apple Pay, you will also receive the refund if applicable through the same method too.

How to Return an Item Online at Hobby Lobby?

  1. To start an online return, you need to head to the website and look for a Return form.
  2. Fill in all the details required about your order. This includes the order number and the billing ZIP code.
  3. To get the return processed, you will have to wait 2 weeks.

A bad thing about an online return is that you will have to pay shipping fees. The brand will take the item from you from the door of your house. This will bring shipping charges to your bill that you will have to pay. However, there is one exception in this matter; if the defect is due to the brand, you can be exempted from paying the shipping fee. The in-store returns are faster and can get you an exchange, credit, or a refund within minutes. But you cannot return all products online.

Terms and Conditions of the Hobby Lobby Returns

Now comes the interesting part. You can get the request for a return processed and contact the support accordingly. But are you eligible to receive store credit, exchange, or a refund through your return request? Every brand has a set of terms and conditions that revolve around their return policy. The hobby lobby return policy is the same, as well. Is hobby lobby open on Sunday? Can you return a product then? No, you will have to wait for Monday because Hobby Lobby is closed on Sundays.

Here is all that you need to know about it:

  1. You have the time duration of 90 days before the chance of requesting a return becomes invalid.
  2. The item has to be in the same condition as it was before it was bought. You can open an item out of the box but it has to be in a condition where it can be sold again.
  3. You cannot return items from the Cricut and Silhouette categories. They are not eligible for a return. If you have bought them, there is little that can be done on that matter.
  4. You can return a product both online and in-store from any of the 900 locations present of Hobby Lobby in the country. However, for online returns, the refunds and exchanges can take up to 2 weeks.
  5. Shipping charges are not refunded unless the error is made by the brand.
  6. For damaged items, you will need to process an online return.
  7. A receipt is recommended because your options will minimize without a receipt.
  8. If your order amount is more than $250, you cannot take that product to the nearest store. It needs to be returned online. However, there is an exception in ths condition for furniture, wall décor, and trees.
  9. If you wish to return a seasonal purchase, you need to give 20% restocking fee to the brand.
  10. It is better to call ahead and ask the support for the return request before you visit the store.
  11. You can also return gifts you bought through gift cards. But where to buy hobby lobby gift cards? You can also find them on the website.
  12. If you paid through a check, you will need to wait 10 days to process a return request.

Do You Need a Receipt to Return Products at Hobby Lobby?

While it is recommended that you keep the receipt with you in case you need to return a product at Hobby Lobby, it is not required. You can easily return a product at Hobby Lobby without a receipt. They will ask you of your valid ID before processing the request. They keep track of the returned orders processed without the receipts. So, it is best that you do not make this a habit. In addition, when you request a return without the receipt, you will not have the same options and flexibility that you get through the normal return policy at Hobby Lobby. Here is what you need to know about the hobby lobby return with a missing receipt.

  1. You get only 60 days instead of the normal 90 days with the Hobby Lobby return policy.
  2. You will only get store credit and will not be eligible for a refund.

How to Save at Hobby Lobby?

If there is a hobby lobby wall decor sale running live, tempting you for a quick purchase, and you want to save on your budget for the month, you only need the hobby lobby coupon in your hands. It can save you from a big spending and get you a free discount on any of your favorite purchases. Plus, it is free to use and available in a large variety. So, you can always compare the discounts to score the best deal out of the mix. That’s not all! You can also save through seasonal sales and discounted deals that the brand often publishes for the sake of the customers. You can follow them on social media or sign up to the email newsletter to stay updated about the latest deals.

Wrapping Up!

All in all, the return policy of Hobby Lobby is quite decent. You have the flexibility of returning a product within 90 days! Even without a receipt, you can do it within 60 days. So, the time duration is quite big for processing returns. Plus, you can return products both online and in-store. There might be some exceptions and rules that you will have to follow, but both the methods are there for your ease. So, if you are stuck with a defective item, you only need to contact the customer support, and they will guide you through the whole process within minutes.

Frequently Asked Questions

Does Hobby Lobby Give Cash Back On Returns?

You can get a refund on your order if the return request your pursue gets approved. There is no additional cashback on the return but the refund will be issued straight to the account you used for the purchase. The payment method you used initially is preferred for the refund by the brand but you can request for another method.

Does Hobby Lobby Do Receipt Lookup?

No, they do not lookup receipts. However, you can contact the customer service representative to issue the receipt you need, and they will contact you with the required information.

Does Hobby Lobby Ship To Home?

Yes, they will ship to your local address. However, the brand is only localized to sending shipments within the country. These local operations allow the brand to ship orders straight the delivery address. You cannot pick your order from the local store.

Can I Return To Hobby Lobby Without A Receipt?

You can request a return without the receipt but it comes with a few terms and conditions. You have 60 days to issue a return request instead of the 90 days with the normal return policy. Plus, you won’t be issued a refund. Instead, you can get store credit or the option to exchange items.

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